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Support
Questions, feedback, and help with Couch to Park.
Contact us
For app issues, general feedback, accessibility questions, or feature suggestions, email us. Include your device model, iOS or watchOS version, and a short description of what happened when that information is relevant.
Subscriptions and purchases
Manage or cancel a subscription
Couch to Park subscriptions are billed through your Apple account. Open your Apple account subscription settings to view, change, or cancel an active subscription.
Restore a purchase
Use the Restore Purchases option in Couch to Park while signed in with the Apple account used for the original purchase. If access is not restored, email us with the details—do not send payment-card information.
Request a refund
Apple processes App Store payments and refund requests. Visit Apple’s Report a Problem service to request a refund or report a billing issue.
Redeem an offer code
Offer-code redemption is handled through Apple. If a valid code does not unlock premium access, first confirm that the App Store shows it as redeemed, then contact us.
Privacy and permissions
You can change location, motion, notification, and Health permissions in Apple’s settings. Read the Couch to Park Privacy Policy for details about on-device, Health, and private iCloud data.